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Discussion Starter · #1 ·
For iX owners affected by the the "High Voltage Battery Recall" I found this article that we found helpful. I hope that the information is also helpful to others.
 

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The article says only a few vehicles were recalled due to the issue. I wonder if that means that other cars have batteries from a different brand that manufactured them as per the specifications, and if that's not the case, how come did they know which cars may have issues, and why the issue occurred only in them in the first place? I am not sure if this is the right place to ask such a noob question.
 

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The issue was a particular battery manufacturer (one of two or three) that BMW used, that apparently didn't manufacture the batteries to BMW's specifications, Nov 21-Jun 22 (Safety Defect Code 0061970600). By report, 80-ish vehicles (iXs and i4s included) were affected, 50-ish of which were already delivered and 20-ish of which were in dealers' hands. Also by report, all affected owners were notified, scheduled for pickup and the dealer vehicles were recalled. Reported fix is battery or battery module replacements, estimated time 8> weeks. That's the simple version, and probably gets more complicated in the details.
 

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Discussion Starter · #4 ·
We talked today with our dealership and my husband will continue to touch base with BMW NA customer service weekly until BMW has a remedy to resolve the "High Voltage Battery" recall. My husband will continue to keep his 2022 BMW X5 loaner. When we decided to pre-order the BMW iX50 on 8/18/2021, we knew that there was bound to be recall issues with this new model year. I have three open recalls on my 2022 BMW iX xDrive 50, which are scheduled for repair next week. I love my "Aventurin Beauty." BMW is the Ultimate Driving Machine and I remain loyal to the brand.
The issue was a particular battery manufacturer (one of two or three) that BMW used, that apparently didn't manufacture the batteries to BMW's specifications, Nov 21-Jun 22 (Safety Defect Code 0061970600). By report, 80-ish vehicles (iXs and i4s included) were affected, 50-ish of which were already delivered and 20-ish of which were in dealers' hands. Also by report, all affected owners were notified, scheduled for pickup and the dealer vehicles were recalled. Reported fix is battery or battery module replacements, estimated time 8> weeks. That's the simple version, and probably gets more complicated in the details.
 

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We talked today with our dealership and my husband will continue to touch base with BMW NA customer service weekly until BMW has a remedy to resolve the "High Voltage Battery" recall. My husband will continue to keep his 2022 BMW X5 loaner. When we decided to pre-order the BMW iX50 on 8/18/2021, we knew that there was bound to be recall issues with this new model year. I have three open recalls on my 2022 BMW iX xDrive 50, which are scheduled for repair next week. I love my "Aventurin Beauty." BMW is the Ultimate Driving Machine and I remain loyal to the brand.
You have to actually be able to drive it for it to be "the Ultimate Driving Machine," but I understand....😉
 

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Seems relatively isolated, unless sales volume is super low. Most are waiting months to get one of either car(i4 or iX), so the low volume idea seems to fall away and the isolated idea has more credence. My build was done earlier this month, and it has been in QC(at the Plant) for the last 21+ days so from my perspective, nothing is moving forward. Rather be safe than sorry, sucks for those who have already received it and now can't drive it.
 

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There is a link posted, not in this thread which lets you enter your VIN, with that it pulls if your car is part of any recall. I have a VIN, but my car is still at the plant to the best of my knowledge, so I don't know for sure how it manages that kind of situation. Yours seems much closer to delivery, but as long as you are not the owner of the car yet, not sure what they have to tell you. If they can sell you the car, there are no open recalls on it. Might need to consult whomever you are working with @ BMW.
 

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You are unlikely to hear anything, from BMW in particular, but you can check your VIN here and see 1) if your VIN has any recalls, and 2) if they've been addressed:


 

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Discussion Starter · #11 ·
You have to actually be able to drive it for it to be "the Ultimate Driving Machine," but I understand....😉
I agree with your statement. However, my husband was loaned a fully-loaded 2022 BMW X5 when he took back his iX50. I have been trying to obtain as much information about the "High Voltage Battery" Recall that I can. One member posted the "High Voltage Battery"Recall NHTSA Report, which was a great help. When I took my iX50 in for the 3 recall updates on Monday, the service manager offered no updates on a remedy for the "High Voltage Battery" for my husband's iX50. The Executive customer service representative who called us last week, said that she would call us weekly about the progress on a remedy. I do not think this will be a "quick fix" by any means. We are considering all of our options including substituting our EV for an ICE vehicle. Since this recall only affects 56 iX's, it might be more cost effective for BMW NA to offer substitutions to those customers affected by the "High Voltage Battery"Recall. Again, we are considering all options, and it is all about negotiations. You can be assured that BMW NA will do what is in their best interests. Vehicle safety is our primary concern right now.
 

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Discussion Starter · #12 ·
We received a call from our BMW NA Executive Customer Care Representative on Thursday. She reports that there is no remedy yet for the "High Voltage Battery Safety Recall." My husband's iX50 remains in the dealership's lot, in the same spot where it was towed, two weeks ago. My husband has his 2022 BMW X5 loaner, as per agreement with our dealership's service department. My concern is how BMW Corporate is going to handle major safety recalls like this one, capable of causing a "thermal event." If BMW does not handle these issues well, that will affect the resale value of our first generation 2022 BMW iX models. I didn't pay over 100K only to loose my residual when I upgrade to a new vehicle. Toyota recently announced a major recall, and they are being fully transparent and giving great support to their customers. BMW hopefully, will do the same for "High Voltage Battery Safety Recall" customers.
Toyota Willing to Buy Back Recalled bZ4X Models
 

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Discussion Starter · #13 ·
Since BMW NA has not announced a remedy for the "High Voltage Battery Recall." Our iX50 has remained on the dealership's lot for 3 weeks on 8/12/2022. We both pre-ordered our iX50's on 8/18/2021. He had only owned his iX for 3 weeks before the "High Voltage Recall' was told to us on 7/22/2022. My husband has decided to exchange his 2022 BMW iX xDrive50 for a 2023 BMW X5 M50i. Our salesman took us on a test drive this morning. He was like a kid at Christmas. I had owned a 2012 and a 2020 X5 both with M packages. However, the true M performance is spectacular. Pushing the pedal to the metal at 110 mph felt like 50 mph. We configured and ordered the vehicle when we got back to the sales office. My husband really loaded it up with options that are 2K over the price of his iX50. So it will be a win-win for us with having my BMW iX50 EV and his BMW X5 M50i ICE vehicle in our garage. Our dealership will add the highly sought after iX50 back into their inventory, after the remedy has been installed.(y)
 

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Hi there,
We are one of the few to have our brand new IX50 recalled after only three weeks. It is the same color as yours with the leather seats and most of the options. It has been sitting out in the sun in Las Vegas for over two months now!! We feel that it will be irreversibly affected by this. We are thinking of purchasing the new 2023. Where did you go for yours and how long will you have to wait? We waited 8 months the first time. I would really appreciate your advice for this. If anyone else has this same problem, please respond to this post with any information you have. By the way, we did not get a loaner, as we were told we could not take it out of state, but we do have a rental car which BMW is paying for. Of course we are now paying for gas again. I asked BMW headquarters if they would pay for our gas and they said the checks they are sending - $1,550 (twice so far) is to cover that. I thought it was for the frustration and not having our gorgeous car. I would rather have the car although this is at least a good will gesture. Our dealer has been helpful, but no solution or even a projected date for the fix.
 

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We also are in the IX 50 recall and it has now been over two months. We have not heard a word as to when this will be fixed. We do have a rental car and we have received 2 checks, but the problem is we don't have the car, which is depreciating, and is sitting out in the hot Las Vegs sun. I am worried that damage is being done when the interior temp is probably over 140. The dealer and BMW headquarters have been really nice but problem not solved. I think we will have to get them to buy it back and order the 2023. Problem is how long will that take? We waited 8 months for the first one.
If I didn't absolutely love the car so much I would not be a frustrated! If anyone out there has any suggestions or more information, please reply. Worried in Vegas!
 

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We also are in the IX 50 recall and it has now been over two months. We have not heard a word as to when this will be fixed. We do have a rental car and we have received 2 checks, but the problem is we don't have the car, which is depreciating, and is sitting out in the hot Las Vegs sun. I am worried that damage is being done when the interior temp is probably over 140. The dealer and BMW headquarters have been really nice but problem not solved. I think we will have to get them to buy it back and order the 2023. Problem is how long will that take? We waited 8 months for the first one.
If I didn't absolutely love the car so much I would not be a frustrated! If anyone out there has any suggestions or more information, please reply. Worried in Vegas!
Ask for a replacement car or pursue a buyback (lemon law) and order a new one.
 

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Discussion Starter · #19 ·
Ask for a replacement car or pursue a buyback (lemon law) and order a new one.
We live in the State of MD. The Lemon Law is very clear. When the vehicle is out of service for 30 days or longer, it is a "Lemon." BMW Roadside Assistance picked up the vehicle on 7/22/2022, and it has not moved from the dealership's lot. We were told that they cannot even put the vehicle inside their service bay. Our options were to replace the vehicle or get our money back. My husband chose to order a 2023 X5 M50i. Which is now in the production queue. We realized that this "High Voltage Battery" would not be a quick fix. We received one $1550 check from BMW NA. One person on another iX blog, placed another order for an IX and is still considering keeping the recalled one if the wait is too long. We pre-ordered both iX50"s on 8/18/2021. Mine was not on the recall list and my husband's was, after only owning it for 3 weeks. His beautiful Phytonic blue iX with Amido leather has been sitting in direct sunlight for 6 weeks and counting. Also if you research the Samsung "fiasco "that led to this recall, it makes you wonder if one of those cathodes could still circulate even after the "remedy" and cause a "Thermal Event." I'm not sure if I would want to keep the vehicle even after the remedy is made.
 

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Thanks for responding. Nevada has the same Lemon Law for 30 days of not being able to drive your car. Ours too is sitting in the heat at 111 degrees + for the last 39 days. I am thinking you are right and maybe we should pursue a 2023 and hope there are no major recalls for it. The only problem is delivery of the new car and what to drive until then!
 
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