[Nautibei]

Can anyone shed some light as to what these air bubbles are? We took delivery of the car 10 days ago and didn’t really catch it, but these air bubbles seem to be sandwich inside the eclipsing glass. I’m not even sure how would they fix it? It’s not something like an air bubble screen from an IPhone that can be easily fixed. I took my car to the dealer today and the service adviser schedule me for an appointment next week to have the EV technician to take a look at it and compare to other similar EV cars to see if these are defect or something they can fix right away. I don’t want jump to conclusion, but it seems BMW didn’t do a good job with quality inspection when they assembled the car. I know if the glass does indeed needs to replace, it would have to come from Germany and given the shortage of any parts right now it would take months. The glass is not something that can be easily replaced like local auto glass shop and very annoyed to look at.



Thanks

 

[nash1991]

Can anyone shed some light as to what these air bubbles are? We took delivery of the car 10 days ago and didn’t really catch it, but these air bubbles seem to be sandwich inside the eclipsing glass. I’m not even sure how would they fix it? It’s not something like an air bubble screen from an IPhone that can be easily fixed. I took my car to the dealer today and the service adviser schedule me for an appointment next week to have the EV technician to take a look at it and compare to other similar EV cars to see if these are defect or something they can fix right away. I don’t want jump to conclusion, but it seems BMW didn’t do a good job with quality inspection when they assembled the car. I know if the glass does indeed needs to replace, it would have to come from Germany and given the shortage of any parts right now it would take months. The glass is not something that can be easily replaced like local auto glass shop and very annoyed to look at.



Thanks View attachment 2294

There have been a couple others with this issue here in the forums, if I remember correctly, the solution was indeed to replace the whole unit so unfortunately you might be looking at a wait time depending on part availability! At least it happened under warranty because that roof glass is supposedly $18k if you pay out of warranty

 

[Nautibei]

Super thankful

There have been a couple others with this issue here in the forums, if I remember correctly, the solution was indeed to replace the whole unit so unfortunately you might be looking at a wait time depending on part availability! At least it happened under warranty because that roof glass is supposedly $18k if you pay out of warranty

super thanks for providing valuable information I will relay this back to my dealer. 🙏

 

[Korny]

Yes, this is a known issue as others reported. My vehicle has and the dealer made me aware of it prior to me picking it up. The unit is being replaced when they receive.

 

[Nautibei]

Thank you so much. I guess I will take the issue with the dealer and ask them to see if they can replace the roof whenever the parts arrive.

 

[Nautibei]

Yes, this is a known issue as others reported. My vehicle has and the dealer made me aware of it prior to me picking it up. The unit is being replaced when they receive.

Did the dealer tell you how long the parts would arrive? 😂 too bad with everything going on right now we cant just ask them to replace the whole car, can’t imagine the roof would cost $18k as previous user mention. My dealer didn’t even told me about it when we took delivery of the car.

 

[Korny]

Did the dealer tell you how long the parts would arrive? 😂 too bad with everything going on right now we cant just ask them to replace the whole car, can’t imagine the roof would cost $18k as previous user mention. My dealer didn’t even told me about it when we took delivery of the car.

Your guess is as good as mine. Need to follow-up with them.

 

[Korny]

Did the dealer tell you how long the parts would arrive? 😂 too bad with everything going on right now we cant just ask them to replace the whole car, can’t imagine the roof would cost $18k as previous user mention. My dealer didn’t even told me about it when we took delivery of the car.

Dealer has said end of Sept. We’ll see.

 

[Stephannie Wilson]

Can anyone shed some light as to what these air bubbles are? We took delivery of the car 10 days ago and didn’t really catch it, but these air bubbles seem to be sandwich inside the eclipsing glass. I’m not even sure how would they fix it? It’s not something like an air bubble screen from an IPhone that can be easily fixed. I took my car to the dealer today and the service adviser schedule me for an appointment next week to have the EV technician to take a look at it and compare to other similar EV cars to see if these are defect or something they can fix right away. I don’t want jump to conclusion, but it seems BMW didn’t do a good job with quality inspection when they assembled the car. I know if the glass does indeed needs to replace, it would have to come from Germany and given the shortage of any parts right now it would take months. The glass is not something that can be easily replaced like local auto glass shop and very annoyed to look at.



Thanks View attachment 2294

Just got mine today was told that what I saw was rain drops on my ix m60 it is not mine looks so much worse. I will try to add the picture

 

[Stephannie Wilson]

we were so busy talking with them through on the technology that we did not even look at it again. It looks horrible. I called my salesman and he said I am sure we can work it out .. ummm we better !! I just literally got the car 5 hours ago !!

 

[Nautibei]

Omg 😱 can’t imagine how you feel, I had the same horrible feeling, these salesman are so irresponsible these days. I’ve talk to mine service adviser at the local BMW here in California, they said there are other owner who had the same problem, like other said the glass is very expensive like over 18k, they will order a replacement, I’m so mad that a legacy car brand such as BMW have this horrible quality inspection, keep us updated if they resolve your issue, my has a ETA unknown for the parts to come in with the supply chain happening right now.

 

[Nautibei]

Just got mine today was told that what I saw was rain drops on my ix m60 it is not mine looks so much worse. I will try to add the picture

Tell your salesman go screw himself, sorry for my language. But 110k car have permanent raindrops??? This is unacceptable and whenever I saw other owner have the same issue I’m equally as mad. Hope they can work on this issue for you asap. Can’t imagine how you feel right now.

 

[Stephannie Wilson]

Omg 😱 can’t imagine how you feel, I had the same horrible feeling, these salesman are so irresponsible these days. I’ve talk to mine service adviser at the local BMW here in California, they said there are other owner who had the same problem, like other said the glass is very expensive like over 18k, they will order a replacement, I’m so mad that a legacy car brand such as BMW have this horrible quality inspection, keep us updated if they resolve your issue, my has a ETA unknown for the parts to come in with the supply chain happening right now.

Yes I wlll let you all know tomorrow … this is totally unacceptable! I am glad to hear I am not the only one !! and I am the same way like how did that get through quality control!!

 

[Spectec]

I have the same issue with my ix 50. Took delivery a week ago and it was raining. I thought it was water drops. No such luck. Its electrochromic glass failure. Back to the dealer tomorrow. It seems a stretch to me that both QC leaving Germany and at Baltimore missed this.

 

[Nautibei]

I have the same issue with my ix 50. Took delivery a week ago and it was raining. I thought it was water drops. No such luck. Its electrochromic glass failure. Back to the dealer tomorrow. It seems a stretch to me that both QC leaving Germany and at Baltimore missed this.

Can’t believe so many owners have this issue. Can’t believe it happen on a $100k car. Will keep you guys updated if dealer contacts me regarding replacement timeframe.

 

[Korny]

As mentioned, I have the same issue with mine. I picked up a 50 on 8/10. The dealer mentioned the defect prior to me taking delivery. The replacement glass is in and they’re doing the work next week.

 

[Nautibei]

As mentioned, I have the same issue with mine. I picked up a 50 on 8/10. The dealer mentioned the defect prior to me taking delivery. The replacement glass is in and they’re doing the work next week.

Wow that was fast, couldn’t believe it, they should just make a mass recalled and quality inspection before delivering the vehicle to customers.

 

[Stephannie Wilson]

I have the same issue with my ix 50. Took delivery a week ago and it was raining. I thought it was water drops. No such luck. Its electrochromic glass failure. Back to the dealer tomorrow. It seems a stretch to me that both QC leaving Germany and at Baltimore missed this.

I was thinking the same thing… huge miss. I am taking mine back to the dealership tomorrow

 

[Spectec]

The dealership confirmed they are covering it. They are ordering all the parts to do it. I'm not sure what the lead time is yet.