That's sad! I can feel that disappointment. Did they give any ETA?
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Airbag fault
Hi,
Today I was due to pick up my IX50 and literally just before the keys were handed over, the sale was stopped due to an alert raised yesterday about an airbag fault. My dealer is checking. Has anyone else had this?
Today I was due to pick up my IX50 and literally just before the keys were handed over, the sale was stopped due to an alert raised yesterday about an airbag fault. My dealer is checking. Has anyone else had this?
1 - 20 of 37 Posts
They have no clue. The alert came in as the papers were being signed.
Someone in the BMW iX Group on Facebook just said there is an airbag recall on his iX in the UK and they will not hand over delivery until the item is addressed.
I had the same experience. Drove 4 hours to the dealer, and they rang me 8 minutes out to say it wasn't going to happen. They have no idea what's going on either.
Luckily only 20 minutes for me but whats concerning is it's affecting both left and right hand drive models? I assume its different assembly lines. I hope it can be fixed by the dealer.
The same happend to me i Norway, the dealer called me in the morning and everything was ok, but one hour later he called and gave me the bad news. No car could leave the store. He didn't now much and could not tell when and how there would be a fix. The car was an IX40.
The dealer told me it was "simply a software fix" and that they're "waiting for the software from BMW".
Great, I was just scanning the Facebook group and there was a comment saying the same thing. Software engineers 🤔 like me cause all the problems.
Has anyone heard anything more on this yet?
Not yet, still waiting 😑
Nothing yet.
Spoke with my dealer yesterday. He told me that they need to update the software. They had to download it first and maybe it would be installed in my car today. So i hope it will be done and that i get my car today. Others in Norway got their update on friday and had no delay in their delivery.
I've had exactly the same news, had a delivery date of 20th April and planned pick up but have been told this will be delayed but no more information as to how much by.
My dealer shared some more from BMW "...we will be publishing the Safety Recall campaign document shortly as soon as all the required processes are in order (hopefully within the next day or so)".
To me this says that BMW hasn't even worked out what changes they want yet, let alone prepared the software for updates. @ArneHL I'm really hoping that your dealer has better access to information - keep us posted!
To me this says that BMW hasn't even worked out what changes they want yet, let alone prepared the software for updates. @ArneHL I'm really hoping that your dealer has better access to information - keep us posted!
I don't know exactly what the softwareupdate is, but i got a new call from my dealer. They have installed updates. They wanted to take a last check tomorrow, i guess they will check that the download went ok. And if so, i get my car tomorrow.My dealer shared some more from BMW "...we will be publishing the Safety Recall campaign document shortly as soon as all the required processes are in order (hopefully within the next day or so)".
To me this says that BMW hasn't even worked out what changes they want yet, let alone prepared the software for updates. @ArneHL I'm really hoping that your dealer has better access to information - keep us posted!
Cool - maybe there is hope! My car spent all last Thursday going through updates, then to be hit with the "Stop Delivery" on Thursday evening. Keep us posted - if you get yours, maybe this update solves the problem!I don't know exactly what the softwareupdate is, but i got a new call from my dealer. They have installed updates. They wanted to take a last check tomorrow, i guess they will check that the download went ok. And if so, i get my car tomorrow.
@ArneHL are you getting your car today?
Yes, I got my car, everything updated. I might get a warning for the update campaign because there was a code needed and they had not got it from BMW yet. He said it should not be a problem. So now we are setting off to our cabin. It's only 112 km@ArneHL are you getting your car today?
Hope you get your soon.
1 - 20 of 37 Posts
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