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Discussion Starter · #1 ·
I have yet to get any charging data/history for my iX on my MyBMW app. The app accurately displays every charging session in real time while charging, but...now after nearly 3000 miles and dozens of charging sessions...the app says no sessions were saved in the Charging History. What can I do to fix?
 

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Its not just you; my app (and I'm pretty sure everyone else's) is doing the same thing. There are lots of little SW features/additions/tweaks that I hope they'll roll out shortly; this being one of them. Its a brand new car, so I'm sure they'll come.
 

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This tip from @Rickardg solved the issue for me.
A "harder" reset i the thing :)
 

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2023 iX M60, dark graphite metallic, Chestnut interior, driving assist pro, 22” bicolor wheels
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Has anyone gotten their MyBMW app to accurately record sessions in its Charging History?

Thanks for replies.
I just picked up my shiny new iX M60 last Thursday with supposedly the latest software installed and it’s doing the same thing; there’s no charging history, period. I have notified the dealer who is reaching out to BMW for support as a post sales service.

I will post it here if I see any improvement.
Has anyone gotten their MyBMW app to accurately record sessions in its Charging History?

Thanks for replies.
 

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I just uninstalled the MyBMW app from my iPhone and reinstalled it - as suggested by BMW Assist people. The "My Trip" section is now present but the Charging History still describes data not available. Apparently the MyBMW app had a recent update? When talking to the BMW Assist people - they were surprisingly unaware of the Charging History problem for iX cars. My dealership was utterly helpless...
 

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2023 iX M60, dark graphite metallic, Chestnut interior, driving assist pro, 22” bicolor wheels
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I uninstalled the My BMW App and reinstalled it just to try it out, however, the charging history is empty. I still see the same spinning wait in the vehicle settings menu.
 

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So the BMW Assist folks shared that all your car data is sitting on the cloud - not in your phone or on the app. Deleting and re-downloading the app shouldn't (??) have any effect on things like the Digital key and car settings....
 

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Just want to share after seeing a post from the other forum, by creating a new BMW ID and add that BMW ID to the vehicle, I was finally able to get my charging history to work in the app with the car.
 

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Discussion Starter · #17 ·
Just want to share after seeing a post from the other forum, by creating a new BMW ID and add that BMW ID to the vehicle, I was finally able to get my charging history to work in the app with the car.
Thanks, I will try that, but need to ask: do i delete/uninstall the MyBMW app on my (Android) smart phone, then reinstall with a new (but different) BMW ID on the app? Then add the new BMW ID as a 2nd one to the iX? ((Not sure how to create a new BMW ID on the app)) Any help on specific steps is appreciated.
 

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I might try it in multiple stages. Experiment 1: uninstall and re-install BUT keep original ID. Then Experiment 2: sign out original ID and create new 1. One or t'other should work. Could do both in one fell swoop but if it was the reinstall that was the winning thing, you've got multiple BMW IDs for no reason.
 

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2023 iX M60, dark graphite metallic, Chestnut interior, driving assist pro, 22” bicolor wheels
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Thanks, I will try that, but need to ask: do i delete/uninstall the MyBMW app on my (Android) smart phone, then reinstall with a new (but different) BMW ID on the app? Then add the new BMW ID as a 2nd one to the iX? ((Not sure how to create a new BMW ID on the app)) Any help on specific steps is appreciated.
Hello PanamaRod, would you please share if creating a new BMW ID solved the charging history issue?
 

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Discussion Starter · #20 ·
Hello PanamaRod, would you please share if creating a new BMW ID solved the charging history issue?
SUCCESS!!

Experiment 1 didn't work.

Experiment 2 did. After uninstalling/reinstalling MyBMW app in Experiment 1, I logged out of my original BMW ID and registered a new one. I used a different email address and a shortened version of my first name just to be save. Followed all the prompts on the app and the iX to add a new ID.

Imagine my surprise when I saw these on the app. (Thanks khoast and BeeBop.)
(Didn't find any prior charging, but the history is now "enabled" rather than the spinning circle.)

Tire Wheel Car Vehicle Automotive parking light



Mobile phone Communication Device Mobile device Telephony Gadget
 
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