[PanamaRod]

I have yet to get any charging data/history for my iX on my MyBMW app. The app accurately displays every charging session in real time while charging, but...now after nearly 3000 miles and dozens of charging sessions...the app says no sessions were saved in the Charging History. What can I do to fix?

 

[aw88]

Its not just you; my app (and I'm pretty sure everyone else's) is doing the same thing. There are lots of little SW features/additions/tweaks that I hope they'll roll out shortly; this being one of them. Its a brand new car, so I'm sure they'll come.

 

[DoctoriX]

We have an i3 and it’s never given a reliable record of charges. App UX and features need to catch up with the ‘best in class’ image if the iX

 

[PanamaRod]

Has anyone gotten their MyBMW app to accurately record sessions in its Charging History?

Thanks for replies.

 

[wolverine]

No issue on my side and the data dates back to June when the car was delivered. Is the Charging History enabled under the vehicle settings page (found under the Remote Software Upgrade sub-menu?

 

[PanamaRod]

On my iX xDrive50 I never get the Charging History icon on the Vehicle Settings page to stop spinning. See pic. Any suggestions?

 

[Odopt]

This tip from @Rickardg solved the issue for me.
A "harder" reset i the thing

My BMW pre-conditioning from app stopped working

Anybody else had this? I've been using the pre-condition for departure time feature on the app without issue. Edit the Charge and climate timer and set the time for departure, send press the 'update in my bmw button'. Was working fine for several days after my IX arrived but now I get the...

www.ixforums.com

 

[BMWiX60M]

Has anyone gotten their MyBMW app to accurately record sessions in its Charging History?

Thanks for replies.

I just picked up my shiny new iX M60 last Thursday with supposedly the latest software installed and it’s doing the same thing; there’s no charging history, period. I have notified the dealer who is reaching out to BMW for support as a post sales service.

I will post it here if I see any improvement.

Has anyone gotten their MyBMW app to accurately record sessions in its Charging History?

Thanks for replies.

 

[Paladin1]

A known issue in the MyBMW app and BMW is working on it. Two previous updates on the app failed to fix it (2.8.1, 2.9.1 Android), not universal, third in the pipeline TBD....

 

[PhiliX]

Add me to the list...3,000 miles over 3.5 months and no charging history...and only a spinning wheel under Vehicle Settings. Pretty irritating...

 

[BeeBop]

My charging history shows fine but nothing on the “My Trips” area of the app, despite following all instructions on how to get it to work

 

[PhiliX]

I just uninstalled the MyBMW app from my iPhone and reinstalled it - as suggested by BMW Assist people. The "My Trip" section is now present but the Charging History still describes data not available. Apparently the MyBMW app had a recent update? When talking to the BMW Assist people - they were surprisingly unaware of the Charging History problem for iX cars. My dealership was utterly helpless...

 

[BeeBop]

Inspired by this, I quit the app and restarted (not being bold enough to delete and reinstall and risk losing digital key) and it worked.
Underwhelming journey data in the app…

 

[BMWiX60M]

I uninstalled the My BMW App and reinstalled it just to try it out, however, the charging history is empty. I still see the same spinning wait in the vehicle settings menu.

 

[PhiliX]

So the BMW Assist folks shared that all your car data is sitting on the cloud - not in your phone or on the app. Deleting and re-downloading the app shouldn't (??) have any effect on things like the Digital key and car settings....

 

[khaost]

Just want to share after seeing a post from the other forum, by creating a new BMW ID and add that BMW ID to the vehicle, I was finally able to get my charging history to work in the app with the car.

 

[PanamaRod]

Just want to share after seeing a post from the other forum, by creating a new BMW ID and add that BMW ID to the vehicle, I was finally able to get my charging history to work in the app with the car.

Thanks, I will try that, but need to ask: do i delete/uninstall the MyBMW app on my (Android) smart phone, then reinstall with a new (but different) BMW ID on the app? Then add the new BMW ID as a 2nd one to the iX? ((Not sure how to create a new BMW ID on the app)) Any help on specific steps is appreciated.

 

[BeeBop]

I might try it in multiple stages. Experiment 1: uninstall and re-install BUT keep original ID. Then Experiment 2: sign out original ID and create new 1. One or t'other should work. Could do both in one fell swoop but if it was the reinstall that was the winning thing, you've got multiple BMW IDs for no reason.

 

[BMWiX60M]

Thanks, I will try that, but need to ask: do i delete/uninstall the MyBMW app on my (Android) smart phone, then reinstall with a new (but different) BMW ID on the app? Then add the new BMW ID as a 2nd one to the iX? ((Not sure how to create a new BMW ID on the app)) Any help on specific steps is appreciated.

Hello PanamaRod, would you please share if creating a new BMW ID solved the charging history issue?

 

[PanamaRod]

Hello PanamaRod, would you please share if creating a new BMW ID solved the charging history issue?

SUCCESS!!

Experiment 1 didn't work.

Experiment 2 did. After uninstalling/reinstalling MyBMW app in Experiment 1, I logged out of my original BMW ID and registered a new one. I used a different email address and a shortened version of my first name just to be save. Followed all the prompts on the app and the iX to add a new ID.

Imagine my surprise when I saw these on the app. (Thanks khoast and BeeBop.)
(Didn't find any prior charging, but the history is now "enabled" rather than the spinning circle.)