I’ve set up my iPhone and Apple Watch as digital keys, which is a feature I love for nipping out without having to take my keys.
I’ve noticed that the function is a bit intermittent - the usual way it works is as I approach the car it unlocks, i get in, the screen says “hello andy” and off we go.
But I’ve noticed that sometimes I need to touch the door release with my phone (haven’t tried with my watch on its own), which opens the car. Then when I turn it on it says “key not present” - then when i put my phone in the charging dock thing it starts up and all is well.
I think this happens mainly if I’ve not driven the car for a day or so, so I’m wondering if there’s a security timing thing happening or whether it is just a bit flaky?
Has anyone else using digital keys experienced this?
Interestingly I have now experienced exactly what you said. The 'passive entry' function was turned off in my wallet, and I had to reboot to get it back on. But it doesn't appear to be working as I approach the car any longer.
I just got myself a spare tracker tag so I could use it without standard keys but I'm now wondering whether it is a bit too flaky to rely on
I am having the same exact issue on my BMW IX 50. I have noticed that if the car sits idle too long (24 hours) it does not unlock when I approach the car. However, like you, if I put my hand on the handle and pull a few times it will open. Just curious, I also notice that this issues seems to also correspond to the 3d view not working. Usually the 3d view on the BMW app worked perfectly, however, I have noticed also that the when the car sits idle for about a day,,both of these features stopped working. Its like a connection issue or something....Im going to call BMW today about it,,,I will keep you posted
I am having the same exact issue on my BMW IX 50. I have noticed that if the car sits idle too long (24 hours) it does not unlock when I approach the car. However, like you, if I put my hand on the handle and pull a few times it will open. Just curious, I also notice that this issues seems to also correspond to the 3d view not working. Usually the 3d view on the BMW app worked perfectly, however, I have noticed also that the when the car sits idle for about a day,,both of these features stopped working. Its like a connection issue or something....Ima
Slightly different nit to pick with the digital key. Once my service advisor and I got the key programmed, it was constantly telling me the next time a physical key was used, the digital key would be deleted. Sure enough, when I used my physical key with phone in hand, the digital key was deleted. It was a neat idea, but i think the key card in my wallet will be the backup to my physical key.
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