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Discussion Starter · #1 ·
How do we get the free charging from EA? We have an EA account for our MME. I added the vehicle. I need some kind of promo code, but where do I get it from? Dealer? BMW? EA?
 

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Is the production number something I can find on my own? I bought a iX that was a cancelled order. I have emailed the dealership as well.
Its a 7 digit number. Mine starts with the number 7. It may be on quotes or build sheets if the dealer sent you anything before you bought it. You can also call a BMW Genius and they can provide it.
 

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I keep getting an error on entering the 2 numbers- both at the dealer and at home with Electrify America on the phone. Deleted / re-installed the app on an Iphone 13. Perhaps it's because I already had an EA account. Anyway the issue has been referred to IT for several days now...
 

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2022 iX Phytonic Blue, Castanea Chestnut, Premium, Luxury, DHP, Laserlight, Heating packages,
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Just a quick note the format is: production number (given by dealer) "dash" and 2 numbers for the year. (FYI) my SA didn't know how to do it :)

so here is what it should look like: #######-## and then the vin in line 2.

worked from first try.
 

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Discussion Starter · #14 ·
Ocflyer, I’m also an existing customer. My only issue was that I didn’t use the dash like Belleth and someone else mentioned. Once I added the dash, it worked perfectly.
 

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Very helpful thread and much appreciated ! My EA account was not setup at delivery and emailing my SA left me in limbo. I had the vehicle production number from Vehicle inquiries I had received and saved over the long delivery timeline. Inputting that number got me setup without a problem !!
 
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