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IDrive Screen Went Blank

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33K views 12 replies 6 participants last post by  farhan  
The latest software is in fact 3/2023.53, and the right side of the screen is not visible in your photo. But yes, it's been reported that the right side of the screen has gone blank or has just the BMW logo on it. The resolution is generally a system reboot and sleep cycle for the car - turn off, exit and lock the car, and return an hour or so later, or overnight.
 
Your car will likely not do an OTA update with your software version - you'll need a dealer update. And it sounds like your nav problem is more of a server connection or communication problem for your area - which can possibly be resolved with a reboot but more likely with a software update. Best bet is to contact your dealer and have them install the latest - and you didn’t say if you've had the airbag recall replacement (you might not need it) or seat module reprogrammed (if you haven't, you do, and that's also connected with your ability to get OTA updates). You might want to read through this forum for background.
 
The air bag recall is processed by VIN, so your dealer should have the info specific to your car - since you have a MY23 M60 you may not require it. And the seat module recall won't normally show up as a "recall" but a technology enhancement (SIB 521 023), and it applies to all iX models. The software update does apply to your car (and all earlier versions of iDrive 8), and your app will never show you an update is due until you get off version 11/2022.64, and you will never receive an OTA update until you are at least to version 3/2023.45 - and that will require a dealer install.