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Discussion Starter · #1 ·
My wife has had her iX for less than a week. When she picked it up from the dealer, the park assist functions weren't working (I wasn't there, so don't have details), so she was scheduled to take it to the dealer today so they could fix that (reloading some software, supposedly). Yesterday--the day before her service appointment--the radio and some electronics just stopped working. In addition to the radio going completely dead, my wife noticed the lane-keeping warnings were not working. She didn't drive long enough to determine what else had gone out.

So dealer has had the car all day today, and just left a message that they need more time. No indication what the problem is.

To say this is a major disappointment would be an understatement. Has anyone else had similar issues? And if so, were they fixed?
 

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My wife has had her iX for less than a week. When she picked it up from the dealer, the park assist functions weren't working (I wasn't there, so don't have details), so she was scheduled to take it to the dealer today so they could fix that (reloading some software, supposedly). Yesterday--the day before her service appointment--the radio and some electronics just stopped working. In addition to the radio going completely dead, my wife noticed the lane-keeping warnings were not working. She didn't drive long enough to determine what else had gone out.

So dealer has had the car all day today, and just left a message that they need more time. No indication what the problem is.

To say this is a major disappointment would be an understatement. Has anyone else had similar issues? And if so, were they fixed?
So I picked up my car Tuesday and have had none of those issues; where are you located ?
 

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Discussion Starter · #3 ·
I’m in Connecticut. Car was a dealer demo (otherwise we would have waited many months), but only had 300 miles on it when my wife bought it.
 

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I had similar glitches with random warnings and the iDrive shutting down, CarPlay disconnecting.

After a month of driving it, all the glitches seemed to have gone away and never returned. I had never brought it into the dealer since the errors went away.

Had mine since Late April
 

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Discussion Starter · #6 ·
Dealer says the problem is a bad BCP module. (They have told me different things about what "BCP" stands for. As best I can tell, it is a "basic computing platform" - 2021 Bmw iX Control u.basic computing platform (BCP) - 61355A4B222 | BMW Northwest, Tacoma WA ). Message from the service department says the BCP "controls all the sensors on the body... and control over the lights blinkers everything that is not related to the engine." Appears to be a $1,500+ part, if not under warranty. No idea how much the labor would have been.

So, at less than 500 miles a central component of the many, many electronic systems on the vehicle failed. Hoping it's a one-off due to a bad part installed at the factory. I'd appreciate hearing from anyone else who experiences a similar issue.
 

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Dealer says the problem is a bad BCP module. (They have told me different things about what "BCP" stands for. As best I can tell, it is a "basic computing platform" - 2021 Bmw iX Control u.basic computing platform (BCP) - 61355A4B222 | BMW Northwest, Tacoma WA ). Message from the service department says the BCP "controls all the sensors on the body... and control over the lights blinkers everything that is not related to the engine." Appears to be a $1,500+ part, if not under warranty. No idea how much the labor would have been.

So, at less than 500 miles a central component of the many, many electronic systems on the vehicle failed. Hoping it's a one-off due to a bad part installed at the factory. I'd appreciate hearing from anyone else who experiences a similar issue.
I can’t say I disagree with your concern

I mean the car is like a computer on wheels like most EVs but the tech should be able to withstand the extremes so I’m not sure it was a component issue or whatever but I guess we’ll all find out together one way or another.

I think we all appreciate the experience feedback
 

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Discussion Starter · #8 ·
The good news (which I should have added above) is that getting a replacement part is only supposed to take a couple of days. Given chip shortages, I was concerned about that...
 

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My wife has had her iX for less than a week. When she picked it up from the dealer, the park assist functions weren't working (I wasn't there, so don't have details), so she was scheduled to take it to the dealer today so they could fix that (reloading some software, supposedly). Yesterday--the day before her service appointment--the radio and some electronics just stopped working. In addition to the radio going completely dead, my wife noticed the lane-keeping warnings were not working. She didn't drive long enough to determine what else had gone out.

So dealer has had the car all day today, and just left a message that they need more time. No indication what the problem is.

To say this is a major disappointment would be an understatement. Has anyone else had similar issues? And if so, were they fixed?
We are all beta testers so better get used to this.
 

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Discussion Starter · #10 ·
Oh, I expected some hiccups. But to have literally every safety system except air bags and ABS, plus all audio, and a few other systems all quit at once in the first week? That’s kind of a lot.
 

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Oh, I expected some hiccups. But to have literally every safety system except air bags and ABS, plus all audio, and a few other systems all quit at once in the first week? That’s kind of a lot.
Yes, I would say in context this could seem concerning. In my experience, electronics that don't fail right away tend to last a long time. Everything that went wrong with my Model S electronically went wrong in the first couple of years. Here's to a long and happy ownership experience to all iX owners!
 

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Hi have had my IX 50 for almost 3 months now (2,500 miles). I did also have some glitches too, but its weird that most of them seems to resolve by themselves. The first one was the Forward Collision Mitigation malfunction,,,It resolved itself in 24 hours. The second was the radio going completely dead (did a hard reboot to fix). The other was the comfort plus--Suddenly the car would not unlock when i approached with my iPhone in pocket. This was mostly happening when the car sat overnight. After about 1 week it suddenly started working perfectly again.
 
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