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Discussion Starter · #1 ·
In Jamezola's Post from the end of Jan, he noted it had taken a couple of weeks to get a replacement tyre.

I can confirm that this situation has NOT improved. Apparently the tyres are only available from the production line, and when one is 'allocation' they ship the tyre by sea.....

Not the dealers fault, and they are looking to get me a car. BMW (not the dealer) do not consider their inability to supply a tyre reason enough to supply a replacement car.

I've asked if I can purchase a spare for myself. But the dealer wasn't sure BMW would release one....

With all the rubbish going on in Europe, I feel bad about moaning about the lack of a luxury car. But I wanted to reiterate @Jamezola warning about tyres. If you get a flat, then you may be out of action for a few weeks :(O
 

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Yes, mine were the 21’’ Bridgestones. Incidentally, the one bit of luck I had was to call bmw emergency service who sent a technician to investigate. If the technician suggest the car needs to go to the dealer, bmw will provide a car, not a dealer courtesy car, but a similar car to what you have, ironically they offered us a 760!!! (V12 - I could hear the penguins sigh) But ended up with a x5 hybrid which you keep until your car is repaired… worth knowing so the inconvenience is minimised…
 

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Discussion Starter · #5 ·
I've finally got my car back! For the record the Dealer was great.

BMW DO stock them in the UK, just not many. I know this as I ordered myself a spare one yesterday, and its at the dealer today! I do a lot of business miles, and I can't afford to be off the road for two weeks...

I just asked spares (before I posted this) and they said the Bridgestone gone to backorder again, so I am lucky to get one (not that I should need to order one in).
 

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I may have just answered my own question - Source for tyres - Black Circles

"This tyre features Pirelli’s Noise Cancelling System which has been designed to reduce the noise inside the vehicle thanks to the sound absorbing device on the inside wall of the tyre."
 

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I wonder how many of us who don’t have the Wheel/Tire warranty actually change tires at the dealer. I got the 21” option (255/50R21) and my first mod will be to do a +0 option to Michelin PS4 SUV 275/45R21. Will play with it and see if I want to get a 20” winter set with 275/50R20 for better comfort and way cheaper tires. 255 section width definitely isn’t going to cut it for turns. Yeah will sacrifice a little bit of efficiency but I’m sure the drive will be more fun.
 

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I picked up a nail in my passenger side rear tire the day I got my IX, plugged with a string plug just like any other tire and it’s holding air just fine. I will say it was the hardest tire I have ever inserted a plug in, I put it down the the noise canceling layer(s) but they can be plugged just like any other tire. Not sure if you could put an interior patch on o r or not as I haven’t seen the inside carcass of the tire.
 

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Out of curiosity, since the tires apparently have some sort of foam inserts to reduce road noise, how does the supplied foam-thingy work for emergency repairs (seems similar the the kit I had on my Audi)? Anyone actually use it yet? No demos I could find, and the side of the road in Greenland at midnight I would think would be a poor way to find out....:unsure:
 

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My 6 week old BMW iX had a blow out on a French Motorway last week (9th August), we were towed off the motorway quickly but BMW assistance was not able to source a tyre for it. They put us up in a hotel for 2 nights, paid €650 for a taxi to the airport and flights home to the UK for 3 of us and have arranged a courtesy car.

My car still has not moved an inch from where it was towed to & we have been home for a week tomorrow. I have just had an email saying my car will be (hopefully) repatriated on 30th August 🤦🏻‍♀️

I cannot believe that all this expense has been covered by BMW because a tyre could not be found within the whole of France. The world has officially gone mad. I am very grateful for BMW Assistance and their help during this very stressful time.
 

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My 6 week old BMW iX had a blow out on a French Motorway last week (9th August), we were towed off the motorway quickly but BMW assistance was not able to source a tyre for it. They put us up in a hotel for 2 nights, paid €650 for a taxi to the airport and flights home to the UK for 3 of us and have arranged a courtesy car.

My car still has not moved an inch from where it was towed to & we have been home for a week tomorrow. I have just had an email saying my car will be (hopefully) repatriated on 30th August 🤦🏻‍♀️

I cannot believe that all this expense has been covered by BMW because a tyre could not be found within the whole of France. The world has officially gone mad. I am very grateful for BMW Assistance and their help during this very stressful time.
@EricaTH That is very unfortunate and does seem a waste of their resources when it's just a matter of ensuring the tyres are available. I hope your car comes back to you sooner than 30th August!

What courtesy car did they arrange for you now you are back in the UK? An iX?
 
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