[Walt Corwin]

In response to or request for a BMW iX M50, our dealer responded with a cancellation a couple of weeks ago with everything I would have ordered, except the color (white). They priced it at MSRP. It was supposed to arrive at Port Newark yesterday but the dealer said there was a stop order on all iXs in the US until a software upgrade was applied. They had no expected date for it to be applied and said they were not even allowed to drive the iX they had at the dealership. Another post mentioned an air bag issue. A stop order sounds worse than a normal recall. Does anyone have details on the specifics? I could understand that a new car could not leave the dealer's lot until a software update was applied, but holding all cars at the port seems to be pretty extreme.

 

[jeffgtx]

its probably easier and more efficient to do the software change at the VPC than get billed by the dealers.

 

[ecopoesis]

In the US car dealers can't sell new cars with open recalls. The legality varies by state, but most (all?) manufactures do not allow it.

 

[buldag]

Has anybody's car started moving from VPC?

 

[nash1991]

Has anybody's car started moving from VPC?

Just talked to BMW Genius, was told my iX is in the workshop right now and getting the update applied, should be done today and released to carrier! Hopefully it can be delivered to the dealer asap after that!

 

[buldag]

That’s awesome! Good for you!
Which VPC is that? You might get delivery early next week!

 

[nash1991]

That’s awesome! Good for you!
Which VPC is that? You might get delivery early next week!

It's the Oxnard VPC at Port Hueneme, should be able to get the car next week as long as there are no further delays with carrier transport etc! 🤞

 

[BMWiX192]

My car is also at Oxnard VPC. Let's see if they upgrade software and release the car this weekend.

 

[nash1991]

My car is also at Oxnard VPC. Let's see if they upgrade software and release the car this weekend.

Give BMW Genius a call, they should have an update for you!

 

[BMWiX192]

Give BMW Genius a call, they should have an update for you!

Just called, they are closed and will be open Monday.

 

[BMWiX192]

Just talked to BMW Genius, was told my iX is in the workshop right now and getting the update applied, should be done today and released to carrier! Hopefully it can be delivered to the dealer asap after that!

Did you check your Recall status? Has it been cleared?

 

[nash1991]

Did you check your Recall status? Has it been cleared?

The recall tool keeps giving me an error 502 so can’t check, BMWs own recall page says it can take up to 30 days to update status after recall is closed so who knows. I guess I’ll find out Monday when I call Genius again

 

[buldag]

Yeah the recall tool gives 502 for last 2 days.

I will be happy to volunteer for a server, if thats the issue

If its the endpoint timing out - then thats on BMW side

Cannot check the status

 

[buldag]

Recall Tool is working as of this morning.

Status shows closed on both recalls and i am looking forward to it being loaded on the truck soon.

 

[Walt Corwin]

In response to or request for a BMW iX M50, our dealer responded with a cancellation a couple of weeks ago with everything I would have ordered, except the color (white). They priced it at MSRP. It was supposed to arrive at Port Newark yesterday but the dealer said there was a stop order on all iXs in the US until a software upgrade was applied. They had no expected date for it to be applied and said they were not even allowed to drive the iX they had at the dealership. Another post mentioned an air bag issue. A stop order sounds worse than a normal recall. Does anyone have details on the specifics? I could understand that a new car could not leave the dealer's lot until a software update was applied, but holding all cars at the port seems to be pretty extreme.

Software updates have been applied. We picked up our iX yesterday. Interesting car. Regenerative braking is designed very well. For running errands around town, estimated range is on the order of 375 mi

 

[[email protected] Net]

How do I contact BMW Genius?

 

[[email protected] Net]

My ix is in the paint booth, when can I expect it to be at my dealership?