Hi NathanAnybody else had this? I've been using the pre-condition for departure time feature on the app without issue. Edit the Charge and climate timer and set the time for departure, send press the 'update in my bmw button'. Was working fine for several days after my IX arrived but now I get the 'updating...' message and then an error message after about 5 minutes saying 'something went wrong'. Retry's also fail. I wondering if I've changed a setting in the car that has impacted this? Anybody else experiencing it?
Can set it ok from the car and then, interestingly, it updates that time back to the app no problem.
I have had similar issues with the app, like locking or unocking doors just hanging for a couple of minutes then failing. Based on this and some other issues, I think the integration of APP and car software is seriously lacking. It will hopefully be something they can refine and update in time...
I have also been out to the car to lock/unlock it and the app recognizes this though too, so it is a communications from the app to car issue.