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Online connectivity

49 views 2 replies 2 participants last post by  IanH  
#1 ·
Hi. Is anyone else experiencing no online connectivity with their car. My has been offline since Saturday midday. No remote access, no online content in the vehicle ( Spotify, Traffic info etc)
I’ve tried the volume hold reset a couple of times and no difference.

Any thoughts before I call the dealer?
 
#2 ·
Yeah, don't bother calling the dealer at this point.

Try a diagnostic reboot first (foot off brake, press start/stop 3 times quickly - you should see "diagnostics mode" pop-up on the driver's cluster. Then press and hold the volume roller until the screen has turned off twice.)

If that doesn't work, call the UK ConnectedDrive helpline on 08003256000, option 2 (I think).

PS - it's all working OK for me this morniing.