[electric_journey]

I had the same issue so reached out to customer services on Thursday last week. Their response on Monday was:

“This is a known issue as many others are having a similar problem. I have added your vehicle to the list of those affected and you'll receive a Remote Service Update when this issue is either updated or resolved so keep a look out for that.

There is no current time scale for a resolution at this time, so we thank you for you patience in this matter as we investigate this issue.

I apologise I couldn't be of further assistance, but I do hope this helps clarify your issue. If there's anything else I can help you with in the meantime, please get back in touch.”

@Dee In that situation, I think it would be fair and reasonable to ask BMW UK for a refund on the speed camera annual subscription, given that there is no time scale for the resolution.

 

[electric_journey]

As per the title, I’ve purchased the subscription and all worked fine, however…

I’ve just driven to Wales and upon arriving I thought I hadn’t seen any Alerts on the M4 where I know there are cameras.

When I stopped, I looked at the settings and safety cameras had its toggle set to deactive.

i changed the setting and when I completed my next journey I looked again and it was again deactivated.

Anyone know why this maybe? Thanks

@TheBook I have had the same issue recently too.

However, pleased to report that the issue has gone away all of a sudden this morning, when the speed camera alerts are now showing on the HUD again!

It appears overnight there was some kind of app updates in the car (not a full blown over the air update) and maybe that's what has fixed it.