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Safety Camera info randomly deactivates

4.9K views 13 replies 6 participants last post by  electric_journey  
I had the same issue so reached out to customer services on Thursday last week. Their response on Monday was:

“This is a known issue as many others are having a similar problem. I have added your vehicle to the list of those affected and you'll receive a Remote Service Update when this issue is either updated or resolved so keep a look out for that.

There is no current time scale for a resolution at this time, so we thank you for you patience in this matter as we investigate this issue.

I apologise I couldn't be of further assistance, but I do hope this helps clarify your issue. If there's anything else I can help you with in the meantime, please get back in touch.”
 
11/2023.58
Have you tried the update Apps option in system settings in the car? That eventually appeared to sort my issue out, but it took several “update” attempts over a couple of days to get it almost sorted, along with a hard reset (holding the volume button down in the centre panel until the centre screen goes blank and then restarts.)
I say almost sorted, as some speed cameras that the car recognised accurately in terms of the car’s distance from them, are now being warned but the alert is either too soon or too close/ late compared to their actual distance.