Yellow wrench
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BMW iX Reservation Tracker: Add Yours Here!
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Male connector plug is not inserted all the way in or loosing communication with charging box. Thick heavy cables that are coolant cooled sometimes if vehicle is not parked right will cause this problem, because of not staying latched all the way to the female side connector on the vehicle.
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Thanks for the hint. Not sure how to prevent it especially in public HPC.
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Trying to avoid one you have problem is only way. Or report it to the owner of charging location about issue. You are lucky, here in US we face more problems than anyone with fast DC charging providers.
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Bad news….yellow wrench continued to pop up randomly then I went back to the BMW service.
After a day of diagnostic they told me that they need to replace some electronic boards. Unfortunately they do not know when this piece of hardware will be available. The car in their opinion cannot go therefore I will have to stay with a replacement car undefinetly. Very disappointed, it is not up to the quality standard I expect. This problem should not have been there right from the start.
After a day of diagnostic they told me that they need to replace some electronic boards. Unfortunately they do not know when this piece of hardware will be available. The car in their opinion cannot go therefore I will have to stay with a replacement car undefinetly. Very disappointed, it is not up to the quality standard I expect. This problem should not have been there right from the start.
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Wow, that's really poor luck /bad fortune. Sorry to hear it. Hope you get a fully functioning car back soon. 
wow. 6 weeks is a long time! I'm at day 14 without my car; I took it in with an intermittent parking camera fault which they can't diagnose and rule out a more important component contributing to the error so they have kept the car in. I also had the wait for a part without a delivery date, but my part came in quickly. However, the replacement part didn't help so they are continuing doing "diagnostics".
What can you do? Grin and bear it.
What can you do? Grin and bear it.
I don't think this is useful to the OP as you don't appear to be in the US, but perhaps for others...
It's helpful to know your own State's Lemon Law and some of the details. For instance, here in WA there are two very helpful points given the supply chain issues with EVs:
4. Days Out of Service
Days out of service accumulated during attempts to diagnose or repair due to one or more ‘nonconformities’ or ‘serious safety defects’. The vehicle has been out of service due to diagnosis or repair:
Mileage attributable to consumer use for new motor vehicles accumulates between the retail delivery date and:
• The date of the first attempt to diagnose or repair a defect that causes a manufacturer to be required to repurchase or replace a vehicle; or
• The 15th "day out-of-service" where a manufacturer is required to repurchase or replace a vehicle solely because of accumulated "days out-of-service" due to diagnosis or repair of one or more substantial defects.
The net of this is that if you end up with a car which you bring in for repeated fixes and ultimately decide to Lemon, you can qualify it for Lemon Law strictly based on >30 days in service (which in this case the OP would meet if here in Washington) AND the odometer "locks" for purposes of depreciation after 15 days out of service. In my case for instance, a previous car went in multiple times over the course of about 2 years and when I ultimately filed a Lemon complaint, it was noted that it had been out of service for 15 days when it only had about 1500 miles on it...which meant that the depreciation of the car stopped at 1500 miles even though I drove it nearly 20k.
Which is all to say...learn the details of your state or region's lemon laws folks!
It's helpful to know your own State's Lemon Law and some of the details. For instance, here in WA there are two very helpful points given the supply chain issues with EVs:
4. Days Out of Service
Days out of service accumulated during attempts to diagnose or repair due to one or more ‘nonconformities’ or ‘serious safety defects’. The vehicle has been out of service due to diagnosis or repair:
- a cumulative total of 30 or more cumulative calendar days
- at least 15 days occurred during the period of the manufacturer’s written warranty and during the “eligibility period” (see What Is The Eligibility Period?)
- The consumer sent a written request to the manufacturer asking for repurchase or replacement of the vehicle and
- manufacturer failed to respond or did not reached a resolution with the consumer within 40 days
Mileage attributable to consumer use for new motor vehicles accumulates between the retail delivery date and:
• The date of the first attempt to diagnose or repair a defect that causes a manufacturer to be required to repurchase or replace a vehicle; or
• The 15th "day out-of-service" where a manufacturer is required to repurchase or replace a vehicle solely because of accumulated "days out-of-service" due to diagnosis or repair of one or more substantial defects.
The net of this is that if you end up with a car which you bring in for repeated fixes and ultimately decide to Lemon, you can qualify it for Lemon Law strictly based on >30 days in service (which in this case the OP would meet if here in Washington) AND the odometer "locks" for purposes of depreciation after 15 days out of service. In my case for instance, a previous car went in multiple times over the course of about 2 years and when I ultimately filed a Lemon complaint, it was noted that it had been out of service for 15 days when it only had about 1500 miles on it...which meant that the depreciation of the car stopped at 1500 miles even though I drove it nearly 20k.
Which is all to say...learn the details of your state or region's lemon laws folks!
Hi tempo. I presume your comment is aimed at me. I wasn't providing advice, I was sharing my own experience. My "What can you do?" was a rhetorical question that I ask myself.
I also see that OP is in Italy and not the US. There is a high amount of convergence between EU countries in consumer rights, and in the UK as a former EU member.
[PS - I happen to be a lawyer with 20+ PQE and consumer rights (in the UK) is one of my specialities.]
[PPS - the OP wasn't asking (I don't think) for consumer law advice. If OP is, I am happy to oblige]
[PPPS - what I didn't want to say is loss of confidence isn't actionable under consumer law but the OP doesn't want some random bloke off t'internet telling him that, unless he has asked for consumer law advice from t'internet].
I also see that OP is in Italy and not the US. There is a high amount of convergence between EU countries in consumer rights, and in the UK as a former EU member.
[PS - I happen to be a lawyer with 20+ PQE and consumer rights (in the UK) is one of my specialities.]
[PPS - the OP wasn't asking (I don't think) for consumer law advice. If OP is, I am happy to oblige]
[PPPS - what I didn't want to say is loss of confidence isn't actionable under consumer law but the OP doesn't want some random bloke off t'internet telling him that, unless he has asked for consumer law advice from t'internet].
Ok, I'm not saying what the OP should or shouldn't do, and I acknowledged he wasn't in the US. But we have a wide range of readers here and, as I mentioned as well, I just encourage people to be familiar with their local laws and regulations.
I don't really see the harm in encouraging people to know these things.
I don't really see the harm in encouraging people to know these things.
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Hi all, thanks for the advice and comments. I believe that the good thing about this forum is that you can share ideas based on your own experience. Country matters, however for the time being very few iX in Italy and getting ideas from other countries is the best option as of now. Yesterday I got the car, they replaced one of the battery cooling pump. Apparently the car is working fine. I will need to drive some km to get back full confidence.
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Interestingly, I've noticed the dreaded "yellow wrench" pops up when the second-row seats are folded down. Took awhile to track it down, but clicking "Notifications " it says something like "rear seats not locked." That seems rather redundant, because I know they are unlocked - I unlocked them. So I suppose a yellow warning triangle will be on the instrument cluster every time you drive with the second row down, and it unfortunately would mask any other warning you might get for a real problem.
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