[pfiedler]

Hi, I’m at a bit of a loss here - searching for any similar experiences to help me figure out what could be going on. New to these forums, apologies if I’m breaking any rules. For what it’s worth, I did try searching for similar posts before starting a new thread.

—-

Following the new July incentives, I traded in my Model Y and leased a new 2023 iX M60 on saturday. Drove it home without issue, charged it to 80%, and took it out this morning for my commute to work.

About 5 minutes into the drive, I accelerated from a red light, the car lurched, almost all drive power went away (on a 60mph road), and every warning sound you could imagine started blaring. A dozen errors popped up on the screen (pictured), power steering seemed to fail as the car was very difficult to turn, the accelerator pedal barely responded, and just taking my foot off the brake made the car accelerate quite rapidly. To be honest, it was pretty scary.

I pulled to the side of the road, put on my emergency lights, and tried turning the car off and on again. Nothing changed. I limped back home and my car was towed to the dealership about an hour later.

I’m waiting to hear back from the service department, but I’m curious if anyone has experienced anything like this? I’m pretty upset at the general inconvenience, but a bit more so at my brand new, very expensive car trying to kill me on my second drive.

Thanks in advance, appreciate any guidance/thoughts.

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Hi, I’m at a bit of a loss here - searching for any similar experiences to help me figure out what could be going on. New to these forums, apologies if I’m breaking any rules. For what it’s worth, I did try searching for similar posts before starting a new thread.

—-

Following the new July incentives, I traded in my Model Y and leased a new 2023 iX M60 on saturday. Drove it home without issue, charged it to 80%, and took it out this morning for my commute to work.

About 5 minutes into the drive, I accelerated from a red light, the car lurched, almost all drive power went away (on a 60mph road), and every warning sound you could imagine started blaring. A dozen errors popped up on the screen (pictured), power steering seemed to fail as the car was very difficult to turn, the accelerator pedal barely responded, and just taking my foot off the brake made the car accelerate quite rapidly. To be honest, it was pretty scary.

I pulled to the side of the road, put on my emergency lights, and tried turning the car off and on again. Nothing changed. I limped back home and my car was towed to the dealership about an hour later.

I’m waiting to hear back from the service department, but I’m curious if anyone has experienced anything like this? I’m pretty upset at the general inconvenience, but a bit more so at my brand new, very expensive car trying to kill me on my second drive.

Thanks in advance, appreciate any guidance/thoughts.

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Good afternoon,

I, too have experienced the same issue you report. I owned a 2024 iX M60 for just under two weeks. Problems with the car first showed up the day I took delivery. The navigation program would not load, and after doing a couple of system soft resets (holding down the volume button for 30 seconds), the nav system was still out to lunch. A trip to the dealership corrected the problem after an hour in the shop—no real explanation for what happened.

Next, charging issues started to show up. The first couple of times I attached my wall-mounted Electrify America charger to the car, everything was fine, and it charged up to 80% as requested. Suddenly, the car would no longer take charges for more than 5-8 minutes before it terminated the charging process. Calls to EA and BMW iX support resulted in finger-pointing back and forth. I decided to investigate this via forums like iXFORUMS and others. A few folks reported problems with the car's CCU (charging control unit) as the culprit. The CCUs were manufactured for BMW by Panasonic of Germany and had been incorrectly wired when built.

Last Saturday, I was driving the car when the same thing that happened to you happened to me. I was surprised and thankful I was not on a major interstate but a lightly-traveled back road. After two attempts to start the car, I finally got it to stay running so I could make it home. More research on the web showed fingers pointing again to defective CCUs and that the NHTSA was issuing a recall on the iX M60, iX50, and i4 models on August 8th, 2023, to address this issue.

On Monday, I brought the car to a local dealership, provided several dozen pages of forum and NHTSA printouts, and waited. Within 24 hours, the service department confirmed that the CCU was causing the problems and that one would need to be ordered. The problem was there were NO CCUs in the USA or Germany. The ETA for getting one was "unknown." The dealer would not release the car due to the NHTSA pending recall/safety issues.

The outcome? I'm getting a new car. BMW is taking back my iX M60, allowing me to order a new X5 M60i instead. No way do I want to dive into another iX M60 of the same model year. Who knows what might be wrong with that car as well? I had traded in my 2021 X5 M50i for the iX M60, so I know how outstanding the gas-powered X5 is with the gutsy V8. I tried to be environmentally "good" by buying the iX, but it seems the car is not ready for prime time yet!

I should have my new X5 M60i in late August or early September. The dealership has been AMAZING and has made this whole mess bearable. They provided me with a beautiful 7 series to drive until the new car arrives.

I hope this is helpful. Clearly, BMW has some growing pains associated with the flagship EV. Knowing the company, they WILL sort this out in time. Tough on us early adopters, however!

 

[bmwix1]

https://static.nhtsa.gov/odi/rcl/2023/RCLRPT-23V449-1660.PDF

Looks like the exact problem I was suspecting. Defect CCU that causing issues even when the car is in drive ready mode.

Assuming the rest ix has healthy 12v battery and CCU, we still need to pay attention to the health of that battery. Does anyone know any OBD2 device that can registry new battery and retrieve all the error code and existing status from ix?

BMW typically takes 3 attempts to get things right.
i3 is the first, ix is the second, the new i3 2025 would be the third (maybe the ix 2026/27 w/ 800v battery would be the 2.5 attempt)
ID 9 is the first attempt to use common OS framework, ID 10 would be 2nd, ID 11 would be the one that streamlines the software as service on demand

 

[cjtylr]

Hey all, finally have a chance to follow-up. I got my car back late last week and it was indeed CCU related as mentioned by a couple folks above. I was told it was a software-only issue, and the service order said "REPROGRAM AND RECODE CCU AND COMPLETE VEHICLE. CLEAR FAULTS. ROAD TEST CAR 30 MILES WITH NO FURTHER PROBLEMS."

I had a bit of a back and forth with my service advisor to ensure that this will not happen again, but he wouldn’t commit. I’ve driven about 200 miles since I got it back and haven’t run into the issue again, so I’m hopeful but wary considering the posts above from pfiedler and bmwix1.

In the meantime, the car is headed back to the shop tomorrow to evaluate air bubbles in the roof that I thought were water droplets from the wash/detail after purchase.

 

[SteveiX40]

Those air bubbles are crazy!
How on earth did this car pass final inspection at the factory (or even goods inwards inspection of the roof from the supplier)?
Did they build your car late one Friday afternoon?
These glass roofs are very expensive to replace - so you may need to be quite firm with your dealership to get their support to have it replaced - or given the previous problems a fresh new car!

 

[Adam]

I would be more suggestive of a replacement car. Sounds like a Friday car!

 

[NomoTesla]

The roof will (of course) be covered by warranty, but I'm not sure I'd want that type of surgery done on my brand-new car. They have to remove all of the interior headliner and a bunch of other stuff. The length of time that roof repair could take may be enough to trigger your lemon law.

The fact that this passed QC tells me that BMW was desperate to push these out the door. Unfortunately, there is no voice loud enough to bring this sloppiness to the attention of the general buying public. I would be LIVID!

 

[bmwix1]

Hey all, finally have a chance to follow-up. I got my car back late last week and it was indeed CCU related as mentioned by a couple folks above. I was told it was a software-only issue, and the service order said "REPROGRAM AND RECODE CCU AND COMPLETE VEHICLE. CLEAR FAULTS. ROAD TEST CAR 30 MILES WITH NO FURTHER PROBLEMS."

I had a bit of a back and forth with my service advisor to ensure that this will not happen again, but he wouldn’t commit. I’ve driven about 200 miles since I got it back and haven’t run into the issue again, so I’m hopeful but wary considering the posts above from pfiedler and bmwix1.

In the meantime, the car is headed back to the shop tomorrow to evaluate air bubbles in the roof that I thought were water droplets from the wash/detail after purchase.

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FYI, not sure this is related.

BMW i Forums - View Single Post - Fluttering/buffeting noise near front of pano roof?

Forum for BMW 1-Series 3-Series 5-Series 7-Series M3 M5 M6 Z4 X1 X3 X5 X6 Z2 Z4 325i 330i 335i 535i 550i 755i BMW Forums

bmwi.bimmerpost.com

There is thin PDLC film in between the two layers of glasses. When electricity passes through it dims the roof. This looks like a factory fault that failed to lay the film properly without any air in between.

Also just make sure inside the cabin there is no layer of protect film that is supposed to be peeled off during delivery. Even there is one, don't peel it yourself. Let the dealer do their job.

 

[Paladin1]

"Bubbles" in the pano roof have been reported previously, and AFAIK required roof replacement. It does require significant disassembly (including removal of the windshield), but a certified dealer or repair shop should be able to do this. The main issue will be parts of course, and with a new-ish car may need enough time in the shop that an applicable Lemon Law may apply.

 

[bmwix1]

Lemon Law is one month in most states. If ownership of this car is less than that, I would exchange for a new one. It increasingly seems to be an anomaly now.

 

[bmwix1]

I saw an used iX online in the past with very short time of ownership and history of services. I suspect that car was a lemon.

 

[Shocks]

Recently two weeks ago I had exactly a similar problem and was driving in the fast lane of a busy 2 lane carriageway travelling at 75kmh.Suddenly all power went and my immediate reaction was to avoid a collision from behind or from other lanes as I very slowly traversed through little momentum to the hard shoulder. I caught a glimpse of all sorts of emergency messages appearing on the screen but was too occupied with my own safety and for other drivers as well.
When I overcame the shock I drove 2km to my home and had BMW low load the car away.
BMW technical Ireland and Germany have not yet come to a solution and none that will convince me to get back driving the car again. The car is a little over a year old and is Ix M60.
I did report the incident to the Irish Traffic Police.
Would appreciate direct conversation if possible

 

[NomoTesla]

Recently two weeks ago I had exactly a similar problem and was driving in the fast lane of a busy 2 lane carriageway travelling at 75kmh.Suddenly all power went and my immediate reaction was to avoid a collision from behind or from other lanes as I very slowly traversed through little momentum to the hard shoulder. I caught a glimpse of all sorts of emergency messages appearing on the screen but was too occupied with my own safety and for other drivers as well.
When I overcame the shock I drove 2km to my home and had BMW low load the car away.
BMW technical Ireland and Germany have not yet come to a solution and none that will convince me to get back driving the car again. The car is a little over a year old and is Ix M60.
I did report the incident to the Irish Traffic Police.
Would appreciate direct conversation if possible

That's awful and I would feel the same way. Is there any chance you can get the local media on your side to do a story? You'd be surprised what companies are willing to offer when a consumer reporter starts calling.